Terms and conditions

Last updated: August 9, 2026

1. Scope

These terms apply to IT services, web and software development, e-commerce, hosting, consulting, maintenance and support provided by Danijel Bumbar, BB Webagentur. Customer terms apply only if accepted by us in writing. Mandatory consumer rights remain unaffected.

2. Proposals and contract formation

Proposals are non-binding unless expressly stated otherwise. A contract is formed through written confirmation, signature of a proposal or commencement of work as agreed. The individual proposal takes precedence for scope, schedule, fees and acceptance criteria.

3. Customer cooperation

The customer provides required content, access credentials, decisions, contacts and technical information on time. Delayed, incomplete or incorrect cooperation may reasonably affect schedules and fees.

4. Services and changes

Services are delivered according to the agreed scope and generally accepted technical standards. Requests outside scope are assessed as change requests and implemented after agreement on effort, price and schedule. Partial deliveries and iterative releases are permitted where appropriate for the project.

5. Fees and payment

The fees in the proposal apply plus statutory VAT where applicable. Invoices are due within the agreed period without deduction. Statutory consequences apply to late payment. Recurring hosting, maintenance and support are invoiced as specified in the proposal.

6. Acceptance and warranty

Deliverables subject to acceptance must be reviewed within a reasonable period. Material defects must be documented in a reproducible manner and we must be given an opportunity to remedy them. Minor deviations, third-party changes, unsuitable external systems or use outside agreed conditions are not defects.

7. Usage rights

After full payment, the customer receives the usage rights agreed in the proposal for custom deliverables. Rights in pre-existing tools, libraries, frameworks, general know-how and open-source components remain with their respective owners and are governed by their licences.

8. Third-party services and hosting

Domains, cloud, hosting, payment, platform and other third-party services are additionally subject to the relevant provider terms. Their availability and changes are outside our direct control. Agreed backups do not replace the customer's additional backup of critical data unless otherwise agreed in writing.

9. Liability

We are liable under applicable law for intent, gross negligence and injury to life, body or health. For ordinary negligence, liability is limited – where legally permitted – to material contractual duties and typically foreseeable damage. Mandatory consumer and product liability rights remain unaffected.

10. Confidentiality and data protection

Both parties keep marked or evidently confidential information confidential. Personal data is processed under applicable data protection law. A separate data processing agreement will be concluded where required.

11. Term and termination

Project contracts end after complete delivery. Recurring contracts may be terminated under the periods stated in the proposal. Termination for material cause remains available. Services delivered and third-party costs incurred up to termination remain payable.

12. Final provisions

Austrian law applies, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Innsbruck is agreed as venue for business customers. Mandatory consumer venues remain unaffected. Invalid provisions do not affect the remainder of the contract.